Support

How can we help?

The Help Center has step by step guides with screenshots for linking a bank, budgets, households, Shayr AI, billing and troubleshooting. If you do not find your answer there, email us. A person reads everything that comes in.

Browse by topic

Getting started

Create an account, try the demo, link a bank and read Home.

Accounts and security

Linking, reconnecting, what Shayr can see and deleting your data.

Spend

Find a transaction, filter, fix a category.

Budgets and Plan

Budgets, goals, recurring bills and the forecast.

Insights

What each finding means and the evidence behind it.

Money Date and House Rules

Weekly check-ins and rules that watch your spending.

Household

Invite someone, what everyone sees, ownership.

Shayr AI

What it can answer, consent and your own model.

Plans and billing

Trial, Bussin, GOAT, upgrading and cancelling.

Troubleshooting

A bank will not link, missing data, sign in problems.

Connect Shayr to Claude

Let Claude read your numbers on GOAT or the free trial. It can never change anything.

Keep a Google Sheet up to date

A private feed link that refreshes about once an hour, on GOAT and the free trial.

See every guide in the Help Center

Contact

Shayr Support
Email: support@shayrapp.com
Privacy requests: privacy@shayrapp.com

When you write, include the email on your Shayr account. If something is broken, say what you were doing when it happened, and add a screenshot if you can. We will get back to you as soon as we can. More detail is on the contact page.